FAQ

1. How can I contact Xalvornia?
You can reach us via email at sale@xalvornia.shop. Our customer support team is available to assist you with any queries you may have.

2. What are your shipping options and costs?

1. Free Shipping on orders over $59
2. Standard Shipping: $5.70 (Delivery time: 5-7 business days)
3. Express Shipping: $11.50 (Delivery time: 2-4 business days)

3. Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping rates will vary based on your location.

4. What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return items in their original condition (unworn and with tags attached) within 30 days for a full refund or exchange.

5. How can I return an item?
To return an item, please contact our customer service team at sale@xalvornia.shop for a return authorization. Once approved, send the item back to us following the return instructions provided.

6. When will my order ship?
Orders are processed within 1-2 business days. Once shipped, you'll receive an email with tracking information.

7. Do you offer gift cards?
Yes, we offer digital gift cards. You can purchase them directly from our website.